Shipping & Delivery Policy
At Scott & Megan Vancouver, we are committed to delivering your order as quickly and efficiently as possible. Below you will find detailed information about our shipping and delivery process. Our goal is to make your shopping experience smooth, secure and enjoyable from checkout to delivery.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment in real time.
Please note:
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Orders placed on weekends or holidays will be processed on the next business day.
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During peak seasons, processing times may be slightly extended.
Estimated Delivery Time
The average delivery time is 3–7 business days, depending on your location.
While we aim to meet these timeframes, delivery may be delayed due to:
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High seasonal demand
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Carrier delays
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Customs inspections
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Unforeseen logistical disruptions
All delivery times are estimates and cannot be guaranteed.
Shipping Origin & Method
To offer exclusive products at competitive prices, we work with international fulfillment partners.
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To offer exclusive styles at accessible prices, we work with trusted international fulfillment partners.
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Depending on your country of residence, customs duties or import taxes may apply.
In rare cases, international orders may be subject to local customs procedures depending on regional regulations.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
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Package weight
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Destination country
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Selected shipping method
The final shipping fee will always be clearly displayed before payment is completed.
Responsibility & Delivery Confirmation
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Once a package is marked as delivered, we are unfortunately unable to take responsibility for lost or stolen packages. We always recommend shipping to a secure address.
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Customers are responsible for providing a complete and accurate shipping address.
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Any address errors must be reported within 24 hours of placing the order. After this timeframe, we cannot guarantee modifications.
If a package is returned due to an incorrect address or failure to collect it, additional shipping charges may apply for reshipment.
Lost or Delayed Shipments
If your package appears delayed:
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First verify the tracking status.
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Contact the shipping carrier for additional information.
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If further assistance is needed, contact us at:
Our support team will gladly assist you.
We appreciate your trust in Scott & Megan Vancouver and are dedicated to ensuring a smooth and transparent delivery experience.